Customer Service

We offer two methods of shipping service within the contiguous United States:

• UPS Ground Shipping – 2-10 business days
• USPS Priority Mail – 2-5 business days
• We ask that you give us 90 minutes to fill your order and that you come inside to pick up your coffee order.

Salt Lake Roasting Company values your PRIVACY Salt Lake Roasting Company collects information from you when you purchase items in our online store. During the checkout process, you will be asked to provide your name, address, email address, and other relevant contact information. We use this information to fulfill your order, taking payment via our secure payment process, and mailing your order to the appropriate location. As a customer, your email may be used to communicate with you about your order as well as notify you of specials and updates on our website. We never sell, trade, or give away any of your personal information. Although there is no such thing as ‘perfect security,’ Salt Lake Roasting Company maintains SSL protocol for processing your credit card payments and takes reasonable steps to ensure the safety of your personal information. Links to third-party sites are provided as a resource to users and we do not endorse or maintain any of that third-party site content. By using our site, you consent to our online privacy policy. Any changes made to this policy will be posted on this page.

Salt Lake Roasting Company is continually working towards 100% satisfaction. If you are unhappy with your purchase, CONTACT US and we will work with you.

Keep in mind.
• Coffee beans have a limited shelf life.
• Ground coffee has a shorter shelf life.
• Different roasts and crops do vary and thats part of fun, embrace it.
• While we do our best to ensure the coffee is grown right, bought right, and roasted right. Do your best to brew it right.

We have parking available behind our building, behind Jiffy Lube and on the East side of Jiffy Lube. Our parking has a 2 hour limit.

Sign in with your Email and Password HERE to access your account. If you don’t have an account, create one.  This will take you to your account overview where you can view your recent orders, change your address, etc…

Sign in with your Email and Password HERE to access your account. If you don’t have an account, create one. This will take you to your account overview where you can view your recent orders, change your address, etc…